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[ Full Management Service ] [ Letting Only Service ] [ Fees ] [ Other Services Provided ]
LETTING AND PROPERTY MANAGEMENT SERVICES
The following provides a guide as to the services that we offer and is not an exhaustive list and does not constitute any part of a contract. We will arrange to meet and assess the property and specific details will be discussed with our clients at the time that instructions are given.
FULL MANAGEMENT SERVICE
This service is aimed at clients who wish us to act on their behalf in the letting of their property, collection of rents, arranging maintenance of their property and the resolution of any day to day matters that may arise. We offer a fully comprehensive service which means we handle all matters and our clients only have to become involved if they choose to do so. We are able to carry out the following functions to assist:-
Preparation of brief details describing the property to assist in finding a tenant.
Where required, advertise the property in local newspapers and on our website and send details to suitable applicants on our register.
Arrange for prospective tenants to view the property.
Following a prospective tenant making an application, we will take up references and assess their suitability as a tenant.
Compile an inventory and/or schedule of condition of fixtures, fittings and furnishings as applicable.
Make arrangements for signature of tenancy agreement(s), inventory and/or schedule of condition and relevant paperwork. We will usually sign a tenancy agreement on behalf of our Landlord, acting as their agent.
Collect a deposit / deposit guarantee / letter of guarantor equivalent to at least one months rent, and hold such deposit / deposit guarantee / letter of guarantor, as stakeholders on the tenant’s behalf, against damages and dilapidations.
Collect rent, which we expect to be paid monthly in advance, and pay this to the client, through their bank account, or other means, after deductions. When rent is not paid we will make all reasonable attempts to obtain payment. (Unless specifically arranged we do not guarantee the rent payments, and we are only able to pay the client when we have received cleared funds from the tenant)
Where the tenant may be entitled to Housing Benefit in part or in full, moneys will be paid to the client as received from the local Authority, less deductions. (There may sometimes be a short break in between payments, wherever possible we will keep the Client informed of the situation.)
As required, we will pay any outgoings from the rent account. (i.e. Insurance, Service Charge, Ground Rent, Repairs, etc.)
Issue a periodic statement of account together with copy invoices (where applicable).
Deal with all matters arising from the tenancy. Where necessary issue instructions for repairs as required, or as instructed, or deal with such matters in the Client's best interest.
Make regular periodic visits to the property to check the condition and, if appropriate, the contents provided reasonable access can be gained, also to ensure, to the best of our ability, the correct use of the premises. We will advise from time to time of any repair, redecoration etc. that we consider is required. (We do not offer any guarantee as to the tenants conduct and accordingly we will not be held liable for any expense incurred as a result of the tenants behaviour or default, including loss or damage caused by the tenant over and above that covered by the deposit amount held.)
Issue notice to quit at the appropriate time, as instructed.
At the termination of the tenancy, to check the Inventory and Schedule of Condition and charge any damages and dilapidations reasonably recoverable from the Tenant.
In the event of misconduct or malfeasance on the part of a tenant, we will pursue your interests to the best of our ability. Court proceedings, at your expense, will not be commenced without your specific instruction. Whilst we take every reasonable precaution against such action on the part of a tenant, we cannot be held liable for such actions. We do however, view such occurrences extremely seriously and will take all reasonable steps within the law to ensure the tenant is found and repays the debt.
Whilst every reasonable care and attention is paid to the discharge of the above functions, our actions on behalf of Clients can only be within the limited powers permitted by Statute. We are not able to guarantee the conduct of an individual Tenant, whether in payment of rent, or care of the property. Where redress at law is appropriate we will afford our Client all possible assistance in the preparation and prosecution of such action, the costs of which will be at the Client’s expense.
LETTING ONLY SERVICE
This service is aimed at Landlords who live nearby to their property and wish to deal direct with their Tenants during the tenancy, but who require assistance in finding a Tenant and producing the relevant paperwork and comprises:
Advertising the property in local newspaper and on our website.
Finding a suitable Tenant.(This will include arranging viewing, accompanying the prospective tenant where necessary, and arranging interview with the Landlord if required)
Taking up references for the Tenant.
Drawing up the Tenancy Agreement and associated documents and arranging signatures.
Handing over keys if we are holding them.
Notification to the utility companies of changes of tenants and meter readings etc.
(except telephones lines which are the responsibility of the previous occupant)
Arranging an inventory and/or Schedule of condition of the property and providing copies to the Landlord and Tenant.
Holding a deposit, on behalf of the Tenant (as stakeholders), against any damages or dilapidations.
Inspection of the property following vacation and agreeing any damages or dilapidations that are reasonably recoverable from the Tenant.
FEESFULL MANAGEMENT SERVICE
Our fee is half of one month’s rental (plus vat) for the initial setting up and 8% (plus vat) thereafter for the ongoing management.
We aim to be competitive in the provision of this service, and will therefore discuss, and agree, an appropriate fee when assessing the property with you, and offering our advise on an appropriate level of rent
Multiple PropertiesThese fees are negotiable for multiple properties
FeesThese fees cover a 12 month letting period, if the same tenant continues for a further 12 month period then we charge a nominal £75 (plus vat) for renewing the tenancy including a rent review, inspection and all relevant paperwork, and 8% (plus vat) ongoing
Minimum FeeOur minimum fee is £350.00 (plus VAT) per annum
LETTING ONLY SERVICE
A fee of one month's rent (plus VAT)
Is chargeable and deducted from the initial moneys collected upon the tenants signing the agreement.
AdvertisingWhere it may have been agreed to charge for special advertising this will be charged at cost and the cost will be agreed prior to the advert being placed
Travelling ExpensesBeyond a 10 mile radius from Derby travelling may be charged quarterly at 50p per mile. (e.g. if we were instructed to carry out an inspection outside our normal procedure)
OTHER SERVICES PROVIDED
We offer a range of other services to include advice on property investment, residential sales, refurbishment advice and project management and other property related matters
Fees for these services would be discussed during a meeting with the client.
VAT is charged at the prevailing rate and payable only if the company is registered for VAT.
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